Shipping Policy

Last Updated: June 2026

At Maldevi, we are committed to delivering your order as quickly, safely, and transparently as possible. This Shipping Policy explains our processing times, delivery estimates, shipping costs, and what to do if you experience any issues with your order.

Order Processing Cut Off time

Orders placed before 3:00 PM (GMT) are typically processed on the same business day.

Please allow 1–2 business days (Monday to Friday) for order processing and dispatch. During peak periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Destination

We currently ship exclusively to customers within the United Kingdom.

Delivery Times

United Kingdom

• Processing Time: 1–2 Business Days

• Delivery Time: 6–10 Business Days

• Shipping Cost: Free

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

We offer Free Shipping on all orders within the United Kingdom.

No minimum order value is required to qualify for free shipping.

Order Tracking

All orders are shipped with tracking.

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. Tracking information may take up to 48 hours to become active after dispatch. You can track your order on our Track Your Order page.

Delivery Delays

While we work hard to ensure timely delivery, delays can occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions

• High seasonal demand

• Carrier delays

• Customs inspections

• Transportation disruptions

If your order has not arrived within the expected timeframe, please contact our support team and we will be happy to assist you.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been processed or shipped, Maldevi cannot guarantee that changes can be made. Additional shipping charges may apply if a package must be reshipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Our team will investigate the issue with the shipping carrier and work towards a suitable resolution.

International Fulfilment

To provide customers with a wide range of products at competitive prices, Maldevi works with an international fulfilment network and trusted logistics partners.

Contact Us

If you have any questions regarding your order, shipping status, or delivery, please contact our customer support team.

Store Name: Maldevi
Company Name: NATIONWIDE INTERIORS LTD
Company Number: 14592001
VAT: GB443692282

Registered Address:
10 Eccles Road, Orrell, Wigan, England, WN5 0HR, 
United Kingdom. 

Contact Information

Email: info@maldevi.com
Phone: +447848177685

Customer Service Hours:

Monday to Friday: 9:00 AM – 5:00 PM (Greenwich Mean Time – London)

We respond to all customer emails within one business day.